How I Decide Whether an Aesthetic Device Is Worth Buying
The Questions I Ask Before Spending Tens of Thousands of Dollars on Aesthetic Technology
Aesthetic devices are exciting.
They promise better results.
New treatment categories.
Higher ticket services.
More revenue.
A competitive advantage.
And sometimes, they really can transform a business.
But one of the biggest mistakes a med spa owner can make is assuming that because a device is impressive, it is automatically a good investment.
It is not.
I'm Erica Roybal, founder of Denver Dream Medspa and Colorado Aesthetics Academy.
Over the years, I have evaluated, purchased, financed, used, repaired, and compared aesthetic technology across different categories.
I have also learned that buying the wrong device can create:
Debt
Underutilized equipment
Marketing pressure
Service costs
Downtime
Training issues
Low-margin treatments
Financial stress
A device should not be purchased because it is trending.
It should be purchased because the clinical value, client demand, economics, operational fit, and risk all make sense together.
This is the framework I use when deciding whether aesthetic equipment is actually worth buying.
First: I Ask What Problem the Device Solves
Before I look at financing, marketing materials, or projected revenue, I ask:
What does this device allow us to do that we cannot already do well?
That question eliminates a surprising amount of unnecessary spending.
Maybe the device:
Adds a treatment category we do not currently offer
Produces better results than our existing technology
Makes a treatment faster
Expands the types of clients we can appropriately treat
Improves patient comfort
Replaces aging equipment
Reduces consumable cost
Increases capacity
Solves a real gap in the treatment menu
Those are legitimate reasons.
What is not enough?
"It looks amazing."
"Everyone is buying it."
"The salesperson says it is the next big thing."
Technology should solve a real business or clinical problem.
I Do Not Start With "How Much Revenue Can This Make?"
That is usually the first question a salesperson wants you to ask.
I prefer to ask:
Does our market actually want this?
Because a device can theoretically generate enormous revenue and still sit unused.
Revenue potential on paper is not the same as demand in your actual market.
Step 1: Validate Demand Before Buying
Before purchasing anything expensive, I want evidence that clients are likely to use it.
I look at:
What current clients are asking for
Search demand
Local competitors
Treatment pricing in the market
Existing waitlists or unmet demand
Whether similar services are already performing well
Whether our current clientele fits the treatment
If nobody has ever asked for the service and the only person telling me demand is strong is the salesperson, I get more cautious.
What I Look at in Local Search
Search behavior can tell you a lot.
If you're considering a device for a specific treatment, research whether people in your market are actively searching for:
The device name
The treatment category
The condition it treats
The outcome they want
Sometimes clients do not search the device name at all.
They search the problem.
For example:
Instead of searching a brand name, they may search:
skin tightening Denver
laser hair removal Denver
acne scar treatment Denver
tattoo removal Denver
That distinction matters.
Clients often care about outcomes more than machines.
Step 2: Understand the Difference Between Device Demand and Treatment Demand
This is one of the most important questions.
Is the client looking for:
The specific device?
or:
The result?
That influences how much the brand name actually matters.
Some technologies have strong consumer recognition.
Others do not.
A device may be clinically excellent but require more marketing because no one is searching for it by name.
That is not automatically bad.
It just changes the acquisition strategy.
Step 3: Research the Competition
I want to know:
How many providers nearby already offer this?
What are they charging?
Are they discounting heavily?
Are they advertising it aggressively?
Are they getting reviews mentioning the treatment?
Does the market appear saturated?
Is there room to differentiate?
Competition does not automatically mean I should avoid the device.
Competition can also prove demand.
But I want to understand whether I am entering:
A healthy market
or:
A race to the bottom.
Step 4: Understand the Real Purchase Price
The sticker price is only one number.
I want to know the complete cost.
That may include:
Purchase price
Financing
Interest
Shipping
Installation
Training
Software fees
Warranty
Handpieces
Accessories
Facility modifications
Electrical requirements
Ventilation
Consumables
Service plans
A $70,000 device can become much more expensive once everything else is included.
Step 5: Understand the Monthly Obligation
Sometimes owners focus on:
"The payment is only $2,500 per month."
That sounds much easier than:
"The device costs $100,000."
But monthly payments can become dangerous when you accumulate too many of them.
I ask:
What does this add to our fixed monthly expenses?
Because that payment is due whether:
You perform 50 treatments.
Or zero.
The more fixed costs you add, the more revenue the business must generate just to remain healthy.
Step 6: Calculate the Full Monthly Cost
I would never evaluate the monthly payment alone.
I want to include:
Financing
Service plan
Software
Consumables
Provider compensation
Marketing
Training
Maintenance reserve
Processing
Other attributable costs
Then I ask:
What does this device really cost us to operate every month?
That is much more useful than the financing payment.
Step 7: Calculate Break-Even Treatments
This is where the decision starts becoming real.
Suppose the device creates:
$6,000 per month
in relevant fixed and expected costs.
And suppose each treatment contributes:
$300
toward covering those costs after the associated variable expenses.
Then:
$6,000 ÷ $300 = 20 treatments
You need approximately:
20 treatments every month just to cover that simplified device-related obligation.
And that is only break-even.
You still have to ask whether the profit above break-even is strong enough to justify:
The capital
The debt
The space
The management
The marketing
The risk
Break-Even Is Not the Goal
This is worth emphasizing.
A device that barely pays for itself is not automatically a good investment.
The business is taking risk.
The device uses space.
The provider uses time.
Marketing resources are being spent.
Capital is tied up.
I want the investment to create a meaningful return.
Not simply avoid losing money.
Step 8: Calculate Revenue Per Treatment Hour
A treatment may sound expensive but use a huge amount of provider time.
Another may have a lower price but be much faster.
Let's compare.
Treatment A
Price: $700
Appointment time: 90 minutes
Approximate gross revenue per treatment hour:
$700 ÷ 1.5 = $466.67/hour
Treatment B
Price: $450
Appointment time: 30 minutes
Approximate gross revenue per treatment hour:
$450 ÷ 0.5 = $900/hour
That does not mean Treatment B is automatically better.
You still need to consider cost.
But provider time is limited.
The economics of time matter.
Step 9: Calculate Direct Treatment Costs
Ask:
What does one treatment actually cost the business?
Include things like:
Disposable supplies
Device consumables
Provider compensation
Numbing
Topicals
Protective supplies
Credit card processing
Maintenance allocation
Suppose:
Treatment price = $800
Direct cost = $300
Gross contribution before broader overhead = $500
Now you have something useful to compare with other services.
Step 10: Look at Margin, Not Just Price
Two treatments may both sell for $1,000.
One may have:
$200 in direct costs.
The other:
$600.
Those are completely different businesses.
High treatment price does not automatically equal high profitability.
I want to understand:
What percentage of the price actually remains after direct costs?
Step 11: Understand Consumables
Consumables can quietly destroy margins.
Ask:
Does the device require cartridges?
Tips?
Handpieces?
Single-use components?
Proprietary products?
Replacement parts?
Licensing fees?
Then ask:
Can the manufacturer change the consumable price later?
If you're buying a device that requires proprietary consumables, you are entering an ongoing relationship with that company.
Understand it.
Step 12: Understand the Warranty
Do not simply ask:
"Does it have a warranty?"
Ask:
How long?
What exactly is covered?
What is excluded?
Are handpieces covered?
Is labor covered?
Is travel covered?
Are loaner devices available?
What happens if the device is down for three weeks?
Warranty quality matters enormously with expensive equipment.
Step 13: Ask What Happens After the Warranty Ends
This is where ownership can become expensive.
Ask:
Cost of service plan
Average service-call cost
Common failures
Replacement handpiece cost
Parts availability
Software support
Manufacturer support
A device can become less attractive very quickly when the first major repair costs tens of thousands of dollars.
Step 14: Research Service Reputation
I care about how the manufacturer behaves after the sale.
Ask other owners:
How responsive is service?
How quickly do technicians arrive?
Are parts available?
Are repairs expensive?
Does support disappear after purchase?
Are loaners available?
Does the company stand behind the equipment?
A great device with terrible service can become a terrible business asset.
Step 15: Ask About Downtime
If the device breaks, how much revenue is lost?
Suppose the device normally produces:
$2,000 per day
and is down:
10 business days.
Potential lost revenue:
$20,000
before considering expenses.
Downtime matters.
Especially if the device becomes one of your main revenue producers.
Step 16: Understand Training
Training matters for both safety and profitability.
Ask:
Who trains the team?
Is training hands-on?
How many providers can attend?
Is refresher training available?
Is advanced training available?
Does training cover complications?
Does it cover parameters?
Does it cover appropriate patient selection?
A powerful device in the hands of an undertrained provider is a liability.
Step 17: Ask Whether Training Is Education or Sales
There is a difference.
Some training is excellent.
Some training primarily teaches:
How to sell the service.
You also need:
Clinical reasoning
Contraindications
Parameter selection
Safety
Complication management
Proper candidate selection
Aftercare
I care far more about what happens when something goes wrong than whether someone can memorize the treatment pitch.
Step 18: Understand Scope of Practice
Before buying anything, determine:
Who can legally perform the treatment?
This depends on:
State
Professional license
Device
Service
Medical delegation
Supervision requirements
Do not buy equipment first and investigate scope later.
A device has terrible economics if the people you expected to use it cannot legally perform the treatment.
Step 19: Understand Staffing Requirements
Ask:
Who will actually perform the service?
An esthetician?
Nurse?
Injector?
Physician?
Another licensed professional?
Then calculate what that labor costs.
A device requiring higher-cost clinical labor may have very different economics than a service performed by another provider category where permitted.
Step 20: Ask Whether Your Team Actually Wants to Use It
This gets overlooked.
You buy the device.
The team is not excited about it.
Providers do not understand it.
They do not recommend it.
They default to the treatments they already know.
Now the device sits.
Before buying, involve the right people.
Ask:
Do you see a use for this?
Does it solve something for your clients?
Will you recommend it?
Do you understand how it fits into treatment plans?
Provider buy-in affects utilization.
Step 21: Evaluate Treatment Capacity
Suppose one treatment takes:
90 minutes.
There are only so many treatments one provider can perform each day.
If the business model assumes:
10 treatments per day
but realistic capacity is:
4,
the model is broken.
Always model against actual operational capacity.
Step 22: Understand Room Requirements
Does the device require:
Dedicated room
Plumbing
Special electrical
Ventilation
Large footprint
Storage
Additional cooling
Laser safety requirements
Space is expensive.
A device that occupies a treatment room has an opportunity cost.
Ask:
What else could this room generate?
Step 23: Understand Opportunity Cost
Suppose you have:
$100,000.
You can buy Device A.
But if you do, you cannot use the same $100,000 for:
Buildout
Marketing
Payroll reserves
Another device
Debt reduction
Expansion
Working capital
That is opportunity cost.
The question is not only:
Is this a good investment?
It is also:
Is this the best use of this money right now?
Step 24: Decide Whether to Finance or Pay Cash
There is no universal answer.
Financing preserves cash.
Paying cash avoids debt and interest.
I look at:
Interest rate
Cash reserves
Monthly cash flow
Down payment
Loan term
Opportunity cost
Revenue stability
I do not like emptying the business bank account just to say:
We have no equipment payment.
Cash has value too.
Step 25: Read Financing Terms Carefully
Do not focus only on:
Monthly payment.
Understand:
Total repayment
Interest
Term
Prepayment penalties
Personal guarantees
Default
Fees
Balloon payments
Early payoff
Automatic renewals
A low monthly payment can hide an expensive agreement.
Step 26: Be Careful With Long Financing Terms
A device can age faster than the debt.
Ask:
Will I still want this equipment when the loan ends?
Technology changes.
Competitors change.
Consumer demand changes.
If you're financing a device for seven years, think about whether it will still be relevant in year six.
Step 27: New vs. Used Equipment
Used equipment can be an excellent way to preserve capital.
But only if you do proper due diligence.
For used devices, I want to know:
Year
Original purchase date
Serial number
Service history
Usage
Shot count where relevant
Handpiece age
Software version
Calibration status
Warranty
Manufacturer support
Parts availability
Ownership history
Lower purchase price should not replace due diligence.
Step 28: Verify That the Manufacturer Will Support a Used Device
This can be critical.
Some manufacturers may:
Require recertification
Charge transfer fees
Limit training
Limit service
Restrict software updates
Restrict warranty transfer
Ask the manufacturer directly.
Do not rely only on the seller.
Step 29: Request Service Records
If a seller says:
"It has never had any problems."
Great.
I still want records.
Look at:
Maintenance
Repairs
Calibration
Parts replaced
Service calls
Documentation reduces uncertainty.
Step 30: Understand Shot Counts and Usage Where Relevant
Certain technologies track usage.
Low usage may be valuable.
High usage may indicate:
Wear
Future maintenance
Handpiece replacement risk
But do not interpret usage numbers alone.
Age, maintenance, and device-specific design matter too.
Step 31: Negotiate
Device prices are not always as fixed as they appear.
Depending on the situation, you may be able to negotiate:
Purchase price
Financing
Warranty
Training
Consumables
Marketing support
Handpieces
Shipping
Service plan
Ask.
You will not know unless you ask.
Step 32: Do Not Buy at the Trade Show Just Because the Deal "Ends Today"
Trade-show pricing creates urgency.
Sometimes the deal is genuinely excellent.
But a six-figure decision deserves more than:
"We need a signature before the booth closes."
If I have not:
Researched demand.
Reviewed the agreement.
Calculated break-even.
Investigated service.
Validated scope.
Then I am not ready.
A great price on the wrong device is still a bad purchase.
Step 33: Ask for References From Actual Owners
I want to talk to people who:
Own it.
Use it.
Pay for it.
Service it.
Ask:
What do you love?
What do you hate?
How often does it break?
Do clients ask for it?
How long did it take to build demand?
Would you buy it again?
What do you wish you knew?
That last question is often the most useful.
Step 34: Talk to Owners Who Are Not Provided by the Salesperson
Manufacturer references can still be useful.
But remember:
They will probably give you happy customers.
Find your own.
Look in owner groups.
Ask local professionals.
Speak with previous users.
You want a broader picture.
Step 35: Look at Resale Value
This tells you something.
Search the used market.
How much do devices that are:
One year old.
Three years old.
Five years old.
actually sell for?
If a $150,000 device routinely appears for:
$30,000
after three years, ask why.
Maybe it is normal depreciation.
Maybe there are service issues.
Maybe newer models made it obsolete.
Investigate.
Step 36: Consider Exit Strategy Before You Buy
Ask:
What if I hate this device?
Can I sell it?
Can the financing be paid off?
Is there a secondary market?
Is the loan balance likely to exceed resale value?
Thinking about exit before purchase makes you a better buyer.
Step 37: Evaluate the Company's Financial and Market Stability
Aesthetic technology companies can change.
They can be:
Acquired.
Reorganized.
Discontinued.
Merged.
Ask:
Is the company likely to support this platform long term?
A machine without manufacturer support becomes risky.
Step 38: Look at the Device's Age in the Technology Cycle
Is this:
A new platform?
A mature platform?
A platform being replaced?
Ask whether a new model is expected.
Sometimes purchasing a proven mature device is smart.
Sometimes you're buying technology that is about to be outdated.
Know where you are in the cycle.
Step 39: Evaluate Client Results Critically
Before-and-after photos can be compelling.
But ask:
How many treatments?
What interval?
Was another treatment combined?
How long after treatment was the photo?
How dramatic are typical results?
Are the examples representative?
What skin types were treated?
Do not base a purchase on the manufacturer's best three before-and-afters.
Step 40: Evaluate the Treatment Experience
Clinical results matter.
Client experience matters too.
Ask:
How painful is it?
How much numbing?
How long is downtime?
What does the client look like afterward?
How long before results appear?
How many treatments?
How satisfied are clients?
The harder a treatment is to tolerate, the harder it may be to sell repeatedly.
Step 41: Understand the Full Treatment Journey
A device may require:
Consultation.
Pretreatment.
Numbing.
Treatment.
Aftercare.
Follow-up.
Additional visits.
Calculate all of that operational time.
The 30-minute device time may actually create a 90-minute client journey.
Step 42: Ask How It Fits With Existing Services
The best devices often do not stand alone.
They fit into a treatment ecosystem.
Can it complement:
Injectables
Skin treatments
Laser
Microneedling
Home care
Memberships
That can improve lifetime client value and treatment outcomes.
But the treatment plan should stay client-centered.
Do not combine services just to increase ticket size.
Step 43: Consider Cannibalization
Will the new device generate new revenue?
Or will current clients simply move from:
Service A
to:
Service B?
If Treatment A already has excellent margins and the new device just replaces that treatment with a more expensive one to deliver, the incremental value may be smaller than expected.
Step 44: Model Conservative Demand
Sales projections usually show the exciting case.
I prefer to model:
What if we sell half as much?
If the device only makes sense when everything goes perfectly, that worries me.
I want a purchase that can survive realistic underperformance.
Step 45: Build Three Scenarios
I like thinking in:
Conservative
Demand is slower.
Pricing pressure exists.
Marketing takes time.
Expected
The device performs reasonably based on our actual client base.
Aggressive
Strong adoption.
High utilization.
Great marketing performance.
Then ask:
Does the decision still work in the conservative case?
If not, how much risk are we taking?
Step 46: Calculate the Payback Period
A simplified payback period asks:
How long until the investment earns back the capital invested?
If your total investment is:
$100,000
and the device produces:
$4,000 per month
in incremental contribution after attributable expenses, then:
$100,000 ÷ $4,000 = 25 months
Approximately:
25 months to recover the initial investment in this simplified model.
That gives you a better feel for the risk.
Step 47: Separate Incremental Revenue From Revenue That Would Have Happened Anyway
This matters.
If a client would have spent:
$500
on another service
but now spends:
$600
on the new device,
the new device did not necessarily create:
$600 of incremental revenue.
The true incremental revenue may be much smaller.
That is why attribution matters.
Step 48: Understand Marketing Requirements
Ask the salesperson:
How much do successful practices actually spend marketing this treatment?
If the answer is:
"You'll never need marketing because everyone wants it,"
I get cautious.
Every new service needs a launch plan.
That may include:
Website page
SEO
Email
Social
Existing client education
Staff training
Before-and-afters
Paid ads
Promotions
Marketing cost belongs in the economics.
Step 49: Do Not Assume Manufacturer Marketing Support Will Build the Business
You may receive:
Photos.
Brochures.
Videos.
Campaign templates.
That is helpful.
It is not a client acquisition strategy.
The manufacturer sells devices.
You still have to build demand in your market.
Step 50: Ask Whether the Device Supports Your Brand
This is the final strategic question.
Does this technology fit what you want to be known for?
If your brand is:
Natural results.
Corrective skin.
Laser expertise.
Body treatments.
Does the device reinforce that?
Your service menu communicates who you are.
Do not let equipment salespeople design your brand one purchase at a time.
My Aesthetic Device Scorecard
Before I make a major purchase, I would score the opportunity across several categories.
Clinical Value
Strong outcomes
Appropriate client population
Good safety profile
Fits provider expertise
Adds meaningful capability
Market Demand
Existing client interest
Search demand
Competitive opportunity
Sustainable pricing
Clear target client
Financial Value
Purchase price
Financing
Consumables
Labor
Margin
Break-even
Payback period
Downside scenario
Operational Fit
Room
Staffing
Training
Treatment time
Capacity
Workflow
Risk
Warranty
Service
Downtime
Manufacturer stability
Resale
Technology obsolescence
Strategic Fit
Supports brand
Complements services
Helps retention
Strengthens positioning
If several categories are weak, I do not let an exciting sales presentation override that.
Questions I Would Ask Every Aesthetic Device Salesperson
Before signing anything, I would ask:
What is the full purchase price?
What is the cash price?
What financing terms are available?
What is the total cost over the financing term?
Are there prepayment penalties?
Is there a personal guarantee?
What consumables are required?
What is the consumable cost per treatment?
Can consumable pricing change?
What does the warranty cover?
What is excluded from the warranty?
How long is the warranty?
What does service cost afterward?
What are the most common repairs?
What does a replacement handpiece cost?
What happens if the device is down?
Are loaner units available?
What training is included?
Is ongoing training available?
How many team members can train?
What facility requirements exist?
Are software fees required?
Are updates included?
Does warranty transfer if the device is sold?
What is typical resale value?
What happens if the manufacturer discontinues the platform?
Can I speak with current owners?
Can I speak with an owner who has had the device several years?
Can I see realistic treatment economics?
Can I take the contract home and review it?
The last one tells you a lot.
Red Flags That Make Me Slow Down
I get cautious when I hear:
"You have to decide today."
"Everyone makes their payment back immediately."
"It basically sells itself."
"You won't need marketing."
"The service almost never breaks."
"Don't worry about the contract language."
"You can always sell it."
"Everybody is getting one."
Those statements may not mean the device is bad.
They mean I want more information.
My Biggest Rule: Never Buy Because You Feel Behind
This industry moves quickly.
A competitor buys something.
Then another competitor does.
Suddenly you think:
We have to get one.
Maybe you do.
But FOMO is one of the most expensive decision-making systems in business.
Clients do not automatically choose the clinic with the most machines.
They choose based on:
Trust.
Results.
Reputation.
Experience.
Convenience.
Price.
Education.
Relationship.
Technology is one part of the business.
Not the entire business.
What I Would Do Before Buying Any Device Today
I would:
1. Identify the problem it solves.
2. Validate client demand.
3. Research local competition.
4. Calculate the full purchase cost.
5. Calculate the real monthly obligation.
6. Determine direct treatment costs.
7. Calculate break-even treatments.
8. Estimate margin.
9. Model conservative demand.
10. Investigate warranty and service.
11. Talk to actual owners.
12. Verify legal scope.
13. Evaluate staffing.
14. Evaluate room capacity.
15. Review resale value.
16. Review financing carefully.
17. Build a marketing plan.
18. Ask what happens if I'm wrong.
Then I decide.
Not before.
Would I Buy Used Aesthetic Equipment?
Yes.
Under the right circumstances.
Used equipment can dramatically improve the economics.
But I would want more documentation, not less.
I would verify:
Ownership
Condition
Service history
Usage
Support
Warranty
Calibration
Software
Resale
Manufacturer policy
The discount has to compensate for the additional risk.
Would I Finance Aesthetic Equipment?
Potentially.
Debt is not automatically bad.
But debt reduces future flexibility.
I want to understand whether the business can comfortably support the payment even if the device ramps slower than expected.
If one slow month makes the payment terrifying, the purchase may be too aggressive.
Would I Buy the Device Everyone Is Talking About?
Maybe.
Popularity can signal demand.
It can also create saturation.
I would still run the same analysis.
The fact that 50 med spas bought it does not mean the 51st med spa has a profitable opportunity.
Would I Buy a Device Clients Do Not Know by Name?
Yes, if:
The results are strong.
The economics are good.
The treatment solves an important problem.
The market has demand for the outcome.
Some of the best technology may require you to market the solution rather than the brand.
That can be perfectly fine.
What Makes an Aesthetic Device a Good Investment?
For me, a strong investment usually has several characteristics:
It solves a real client problem.
There is demonstrated demand.
The results are strong.
The treatment fits the team.
The economics are attractive.
The equipment is reliable.
The manufacturer provides strong support.
The service is marketable.
The treatment complements the existing business.
The downside is manageable.
And the investment still looks good when I use conservative assumptions.
That is very different from:
"This machine is amazing."
Frequently Asked Questions About Buying Aesthetic Equipment
How do I know if an aesthetic device is worth buying?
Evaluate clinical results, demand, competition, treatment pricing, purchase price, financing, consumables, labor, margin, break-even, warranty, service, downtime, training, scope of practice, resale value, and strategic fit.
Should I buy new or used aesthetic equipment?
Both can make sense. New equipment may offer better warranty, training, and manufacturer support. Used equipment may lower capital requirements but can introduce more risk around service history, support, warranty, and repairs.
How do you calculate break-even on aesthetic equipment?
One simplified method is:
Monthly Device-Related Cost ÷ Contribution Per Treatment = Approximate Treatments Needed to Cover That Cost
More detailed financial analysis should include fixed and variable expenses, financing, maintenance, marketing, and opportunity cost.
How long should an aesthetic device take to pay for itself?
There is no universal answer. Consider device cost, expected utilization, margin, useful life, risk, and alternative uses of capital. A shorter payback period generally reduces exposure, but the appropriate target depends on the business.
Should I finance aesthetic equipment?
Financing may preserve cash but creates debt and interest obligations. Evaluate total repayment, term, cash reserves, revenue stability, and whether the business can support the payment under conservative assumptions.
What questions should I ask before buying a laser or aesthetic device?
Ask about purchase price, financing, consumables, warranty, service, common repairs, handpiece costs, training, software, manufacturer support, downtime, resale value, facility requirements, and realistic treatment economics.
How important is warranty on aesthetic equipment?
Very. Major repairs can be expensive, and downtime can create lost revenue. Understand exactly what the warranty covers, how long it lasts, and what service costs after it expires.
What should I check when buying used aesthetic equipment?
Verify serial number, age, ownership, usage, service records, calibration, software, handpieces, manufacturer support, transfer fees, training eligibility, warranty status, parts availability, and resale value.
Should I buy equipment based on what competitors offer?
Competition should be part of your research, but not the entire decision. Your client base, positioning, finances, and local market may be different.
What is the biggest mistake med spa owners make when buying equipment?
One major mistake is purchasing based on theoretical revenue instead of actual demand and full cost of ownership.
What Equipment Buying Has Taught Me About Entrepreneurship
Devices are really just one version of a larger business lesson.
The most exciting opportunity is not always the best opportunity.
The biggest potential return is not always the smartest risk.
The cheapest option is not always the best value.
And the fact that something can work does not mean it will work inside your business.
The older I get in entrepreneurship, the less impressed I am by possibility.
I care more about:
Evidence.
Economics.
Risk.
Execution.
And fit.
That does not mean I stopped taking risks.
It means I want to understand the risk before I take it.
That is a very different way to operate.
My Advice to the Med Spa Owner Sitting in a Device Demo
Enjoy the demonstration.
Ask questions.
Look at the results.
Get excited.
Then go home.
Open the spreadsheet.
Read the contract.
Talk to owners.
Call the manufacturer.
Investigate service.
Check demand.
Run the conservative case.
Ask your team.
Ask what happens if the device sells half as many treatments as projected.
And only then decide.
Because aesthetic technology can absolutely help build a great business.
But the goal is not to own impressive machines.
The goal is to own a strong business.
— Erica Roybal
Continue Reading
Revenue Is Not Profit
Learn the beauty business numbers I wish someone had taught me earlier, including margins, payroll, break-even, utilization, CAC, retention, and cash flow.
[READ: REVENUE IS NOT PROFIT →]
What I Wish I Knew Before Opening a Med Spa
My lessons about equipment, leases, construction, hiring, marketing, growth, and ownership.
[READ THE MED SPA OWNER GUIDE →]
The Biggest Business Mistakes I've Made
The decisions that cost me time, money, and energy—and what I do differently now.
[READ MY BIGGEST BUSINESS MISTAKES →]
Should You Open Your Own Esthetics Business?
A practical guide for providers considering the move from employee to entrepreneur.
[READ THE ESTHETICS BUSINESS GUIDE →]
How I Built My Esthetics Businesses While Raising My Son
The story behind motherhood, entrepreneurship, Denver Dream Medspa, and Colorado Aesthetics Academy.
[READ MY STORY →]
This article is educational and reflects my experience as a business owner. It is not individualized financial, legal, regulatory, accounting, or medical advice. Device purchases and professional scope should be evaluated with qualified professionals based on the specific business, equipment, jurisdiction, and circumstances.
About Erica Roybal
Erica Roybal is an esthetics educator, entrepreneur, permanent makeup artist, author, and founder of Denver Dream Medspa and Elite Aesthetics Academy. Her experience spans professional esthetics, permanent makeup, cosmetic aesthetics, education, hiring and training providers, med spa operations, marketing, and business ownership. Through EricaRoybal.com, she shares experience-based career guidance for aspiring and established estheticians who want to make informed decisions about education, employment, earning potential, specialization, and entrepreneurship.